Two-way monitoring gives you peace of mind by ensuring that someone will be at your side quickly should you need them. Two-way Interactive Audio Verification gives you hands-free communication so you do not need your telephone to alert authorities. A speaker and microphone are built into your alarm system so you can speak directly with a dispatcher even if your phone lines are cut or otherwise interrupted. Privacy is important and we maintain your privacy at all times. Your interactive communication will only be initiated if and when your alarm is triggered. The operator will then ask you for your passcode and see if you need assistance. Even if you are unable to answer, help can be on the way quickly.

The operator will listen intently to identify your emergency which can get help to you much more quickly. However, the operator can only listen to what is going on in your home and only communicate with you if your alarm has been triggered. This allows for a reduction in the number of false alarms and helps to ensure that you have the help that you need when you need it. When the system is in the silent alarm mode, the operator will listen to what is happening without speaking so intruders will not panic.

  • Could save your life by ensuring communications with the monitoring center.
  • Provides peace of mind knowing that help is always available, even if you cannot reach a telephone.
  • Helps to prevent false alarms and fines that may go along with them.
  • Our dispatchers can quickly identify and confirm the emergency, resulting in faster, higher-priority response by the authorities.
  • You maintain your privacy. The dispatcher can listen in and communicate with you only if your alarm has been activated.
  • Makes security system more user-friendly for the elderly and children
CALL 800.950.0878 for more info!